FAQ

You can get started by clicking on the "Sign Up" button on our homepage. You will be prompted to choose your account type (Travel Agent, Travel Supplier, or Corporate Client) to ensure you access the most relevant features and services.

Yes, we employ robust technical, administrative, and physical security measures to protect your personal and business data from unauthorised access, use, or disclosure. Please refer to our Privacy Policy for more details.

Our support team is available 24/7 for critical issues and during standard business hours (IST) for general inquiries. Specific contact details are available on our Contact Us page.

Our Terms and Conditions and Privacy Policy links are typically found in the footer of our website and are also accessible during the sign-up and login processes.

You can book a comprehensive range of services, including domestic and international flights, a vast selection of hotels and other stays, curated tour packages (for MICE or corporate retreats), and various ground transfer options (airport, inter-city, local). We also offer cargo services for your business logistics needs.

Yes, our platform is designed to help you set and enforce travel policies, manage budgets, and approve travel requests, giving you greater control over your corporate travel expenditure. Please discuss your specific requirements with our corporate solutions team.

Once you register as a Corporate Client, our team will work with you to understand your travel volume and needs, facilitating access to exclusive corporate rates and negotiated deals with our suppliers.

Yes, for corporate clients, we provide dedicated account managers who will assist you with onboarding, policy setup, ongoing support, and customised travel planning.

Our platform provides tools to easily manage bookings for multiple employees. For large group travel or MICE events, our dedicated team offers specialised support and customised solutions.

Yes, our platform provides comprehensive reporting and analytics tools that allow you to track travel spend, monitor compliance, and gain insights into your company's travel patterns.

We offer 24/7 support for critical travel emergencies and disruptions, ensuring your employees receive timely assistance wherever they are.

Upon successful registration as a Travel Agent, you will gain access to our intuitive dashboard where you can search, compare, and book from our extensive global inventory of flights, hotels, tour packages, transfers, and more.

Our commission structures are competitive and vary depending on the product and supplier. Detailed information regarding commissions will be provided during your onboarding process and will be accessible via your agent dashboard.

Absolutely! Our White-Label Platform is a key offering for agents. You can customise it with your logo, colours, and domain to provide a seamless booking experience to your clients under your own brand. Contact our team for a demo.

Your agent dashboard includes robust tools for managing client bookings, accessing booking history, making modifications, and handling cancellations. Some features for client profile management are also available.

Yes, we provide comprehensive training and support materials to help you and your team quickly get acquainted with all the features and functionalities of our platform.

We offer dedicated technical support for platform issues and operational support for booking assistance, payment queries, and supplier coordination. Our goal is to ensure your operations run smoothly.

Payouts for commissions are processed according to the agreed-upon schedule and payment terms, which will be detailed in your agent partnership agreement.

To list your inventory, please register as a Travel Supplier on our website. Our partnership team will then contact you to guide you through the onboarding process, including setting up your profile and integrating your inventory.

Our commercial terms, including any listing fees or commission rates, are competitive and will be discussed and agreed upon during the partnership onboarding process, tailored to your specific inventory type and volume.

We provide a user-friendly supplier portal where you can easily update your rates, manage inventory availability in real-time, and enhance your content (photos, descriptions) to attract more bookings. We also support API integrations for seamless connectivity with your existing systems (e.g., PMS for hotels).

Bookings and requests will be channelled directly to your system via integration (API/XML) or through our supplier portal, based on the agreed-upon setup.

You will have access to detailed reports and analytics through your supplier dashboard, providing insights into booking volumes, revenue generated, peak periods, and other performance metrics.

We ensure a transparent and efficient payment reconciliation process. Payments for confirmed bookings will be processed according to the agreed-upon payment terms and schedule.

Yes, we prioritise seamless integration. Our team will work with you to explore API connectivity options with your existing PMS, Channel Manager, or other relevant booking systems to ensure real-time updates and minimise manual effort.